![]() If you still have not received your refund, please contact us at Service hours: 9am-5pm PST, Monday-Friday (excluding US holidays).Īll transactions made through the site are subject to Beis’ return policy in effect at the time of purchase. Please contact your bank or credit card company for more information regarding refunds. Refund will be issued back to your original method of payment and may take up to 10 business days to process. HOW LONG DOES IT TAKE TO PROCESS A REFUND? Please view the details and qualifications of this policy here. Please note that the shipping fees for all orders. Please note that our luggage (Carry-On & Check-In) have its own Limited Lifetime Luggage Warranty. To request a return, please visit our Returns and Exchanges Page and select the Returns option. WHAT IS YOUR LIMITED LIFETIME WARRANTY POLICY? Please contact the retailer’s customer support team and provide the original dated receipt for information on their return policy. Orders placed with our retail partners, ULTA and, Nordstrom and are subject to the return policy of each retailer. Please follow the prompts and provide the requested information and we’ll take care of the rest. If your item arrives broken or defective and you would like a refund or a replacement, please visit our Returns and Exchanges Page and select the “ Quality Guarantee“ option within 45 days (Effective as of September 26, 2022) of the delivery date. All items must be unused and with original tags attached. Please note that the shipping fees for all orders, as well as duties and taxes for international orders are non-refundable. To request a return, please visit our Returns and Exchanges Page and select the “ Returns” option. Returns will be refunded in the original payment method or store credit. We also offer easy returns, minus a $10 handling fee. We offer free exchange requests and easy returns so that you can shop with confidence. We don’t guarantee that we will receive your returned item.The majority of our products can be returned or exchanged within 45 days (Effective as of September 26, 2022). If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: Revolve, 258 Saw Mill River Road, Elmsford, NY 10523, United States. If you need to exchange it for the same item, send us an email at and send your item to: Revolve, 258 Saw Mill River Road, Elmsford, NY 10523, United States. If you’ve done all of this and you still have not received your refund yet, please contact us at only replace items if they are defective or damaged. There is often some processing time before a refund is posted. ![]() Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted: (if applicable)Īny item not in its original condition, is damaged or missing parts for reasons not due to our error.Īny item that is returned more than 14 days after delivery. Please do not send your purchase back to the manufacturer. Please enter your tracking or order number in the field below. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. ![]() If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. If you would like to return your purchase from for any reason, you may do so by returning your items within 28 days of receiving the order.
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